Behind the Build: How We Turn Ideas Into Impact
Explore the strategy, design, and development that power each project. From concept to launch, we deliver tailored digital solutions that solve real-world problems and drive measurable success.
GG AI Assistant Platform
GG AI Assistant Platform is an enterprise-grade conversational AI solution powered by multi-LLM support and RAG pipelines, fully integrable with CRM/ERP systems, and suitable for white-label deployment.
Industry
Artificial Intelligence
Service
Platform Development
Tools Used
LLM, RAG, CRM/ERP
Platform
Web & Mobile
Industry
Artificial Intelligence
Service
Platform Development
Tools Used
LLM, RAG, CRM/ERP
Platform
Web & Mobile
Key Features
- Multi-LLM Support: A flexible infrastructure that can switch between different AI models (llama 3.1 70B, deepseek r1 14B, gemma 3 27B) based on requirements.
- Data Security and Privacy: A secure, closed-circuit operating principle that prevents corporate data from leaking externally.
- CRM/ERP Integration: A flexible structure that can fully integrate with existing enterprise systems and is suitable for white-label deployment.
How We Solved the Problem
Client & Context
Client: Enterprise Corporation
An enterprise corporation wanted to automate customer service and internal communication processes with an AI-powered assistant and make their corporate knowledge base accessible through RAG infrastructure.
The Problem
Response times to customer inquiries were long, the knowledge base was scattered and hard to access. Information sharing between departments was inefficient. Existing chatbot solutions did not meet corporate data security requirements, and sending company data to external services was unacceptable.
Solution & Mobile Features
We developed the GG AI Assistant Platform with multi-LLM support that can instantly query the corporate knowledge base through RAG pipelines. While ensuring data security with a closed-circuit operating principle, we provided seamless integration with existing business processes through CRM/ERP integration.
- Multi-LLM model support and dynamic model switching
- RAG-based corporate knowledge base querying
- Full integration with CRM/ERP systems
- White-label customization support
- Closed-circuit data security architecture
- Real-time conversation and context management
Tech Stack & Architecture
Technologies:
Architecture: Microservice architecture consisting of a multi-LLM orchestration layer, RAG pipeline (vector database + document processing), CRM/ERP integration APIs, closed-circuit security layer, and white-label customization module.
Our Process
- 1
Requirements Analysis: Detailed analysis of corporate communication processes and knowledge base requirements
- 2
LLM Infrastructure Design: Development of multi-model support and orchestration layer
- 3
RAG Pipeline Development: Vectorization of corporate documents and creation of the query system
- 4
Integration Layer: Development of API integrations with CRM/ERP systems
- 5
Security Layer: Implementation of closed-circuit operation and data security mechanisms
- 6
Pilot Deployment: Testing in corporate environment, feedback collection, and optimization
Results
GG AI Assistant Platform significantly reduced customer service response times while facilitating access to corporate knowledge.